Support

The publisher must replace RELEASE_SUPPORT_EMAIL and RELEASE_PUBLIC_SITE_ORIGIN with monitored production details before release.

Quick fixes

• The game will not start: use a current browser, enable JavaScript, WebAssembly, and Canvas, then reload. On mobile, update the installed app or browser.
• The field is hidden: Turning Circle plays in landscape. Rotate the device and make sure orientation lock is off.
• No sound: open Sound & effects, unmute, and interact with the page once so the browser may start audio.
• Motion is uncomfortable: enable Reduced effects in Sound & effects or your device’s reduced-motion setting.
• Controls: hold Left/A or Right/D to rotate; press Space/R to restart. Touch builds show hold zones on both sides.

Progress and offline play

Campaign progress, settings, personal-best times, and local replay data are saved on this device. Offline campaign play does not need an account. Private browsing, clearing site or app data, uninstalling, or changing devices can remove local progress. Online account creation does not back up settings, Hard Mode, or unverified local records. Accepted current-version bests can restore their corresponding completed levels and unlocks on another signed-in device.

Account sign-in

• Returning players sign in with their public username or private email address and password.
• New accounts also choose a separate public username for leaderboard rows.
• Choose “Forgot password?” in the account panel and use your private email address if you can no longer sign in.
• Never send your password or authentication token to support.

Leaderboards

You can browse published scores without an account. Signing in enables score sync: eligible current-version local bests already on this device and future clears upload their deterministic replay proofs for server verification. A result can be rejected if it is incomplete, altered, too large, from an older level or ruleset, or cannot be re-simulated. Your local result remains available even when an online submission fails.

When reporting a leaderboard problem, include the level number, displayed ruleset or game version, approximate time, public username, device/browser version, and the exact error message. Do not attach a password, authentication token, or sensitive device information.

Privacy and deletion

Read the privacy notice or use the account deletion page. Clearing local data and deleting an online account are separate actions.

Contact

Email RELEASE_SUPPORT_EMAIL. Include what you expected, what happened, and the steps that reproduce it. Target response time: RELEASE_SUPPORT_RESPONSE_TIME. Official site: RELEASE_PUBLIC_SITE_ORIGIN.